Articles by:
Site Staff
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Leaderless Teams: Achieving More
To achieve the most impressive business results, organizations need to forget ‘thinking outside the box’ and focus on objective-focused leadership, collaboration and new decision-making and problem-solving methods.
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Performance Coaching Breakthrough
The lack of process integration, breakdown in management communication and vacuum of accountability create problems with learning in performance-based environments. Coaching is one possible solution.
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Change Management: Resilience Training
Smart businesses know what changes they need to make, as well as how to achieve them. A systematic and disciplined process to address resistance builds workforce resilience, allowing changes to occur seamlessly.
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Beyond the Performance Review
In my town, there’s a lawn service that comes by three or four times a year to examine the grass for diseases, apply a little fertilizer and some other treatments to keep things going, and after about 10 minutes, head off to the next lawn. This also is how performance evaluations are generally done in…
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Yale-New Haven Health System: Adapting to Growth Transitions
With three hospitals and multiple affiliates throughout Connecticut, the Yale-New Haven Health System serves more than a million patients each year. This private nonprofit company has grown significantly in the past few years: It had about 12,000 employees and revenues of around $1.5 billion last year, compared with less than 10,000 workers and $1 billion…
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The CLO’s Role in Mergers and Acquisitions
In 2004, merger and acquisition transactions reached their highest mark since record year 2000, and the deals just keep coming. CLOs are essential to prepare their businesses and break down barriers to M&A success.
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Road to Retention
We’ve talked before about the baby boomer exodus, the coming wave of retirements and the ripple effect that’ll have some professionals once again job-hopping in a search for the perfect employer. Whether or not it’s a valid concern remains to be seen, but there’s no doubt the idea behind this particular curtain is a solid…
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British Airways: The Wings of Learning
Learning is essential for British Airways’ 46,000 employees. Training and development help the airline ensure top-level service for travelers flying to more than 550 locations around the world.

