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Business Intelligence & Learning: Improving Customer Service & Sales

Learning executives with their ears to the ground hear the approaching sounds of new technologies that are pushing traditional training solutions much further down the learning “value stack” for critical […]
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Sep 27, 2005
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Enterprise Excellence: Transforming Learning Into Knowledge

Harnessing the knowledge of the workforce can provide insight into trends, innovations and the barriers to top performance. Using employee intelligence, smart CLOs can scan the marketplace and help hone business strategy.
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Sep 27, 2005
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British Telecom: Leadership Drives Enterprise Excellence

British Telecom, a European provider of telecommunication services, serves 29 million business and residential customers in the United Kingdom alone. The past three years have represented a tumultuous time for […]
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Sep 27, 2005
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Valuing the Differences

Much of the talk about valuing diversity in the world of business is just talk. One of the most positive things business leaders have done in the past few decades […]
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Sep 27, 2005
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E & J Gallo: Cultivating Change

E&J Gallo Winery, headquartered in Modesto, Calif., is a leading producer of wines and beverages. More than 5,000 employees work globally to produce, distribute and market the company’s wines. When […]
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Sep 27, 2005
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The CLO’s Role: Incorporating Change

As the global economy evolves, organizations large and small are caught in a whirlwind of change. Learning leaders must have the passion to stimulate necessary changes and ensure their adoption in the workplace.
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Sep 27, 2005
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The Global Tower of Babel

In the biblical story of the Tower of Babel, the various tribes of the world combine to build a tower that will reach heaven. In a single stroke, their efforts […]
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Sep 27, 2005
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Culture Is King

I would imagine that you, like me, spend a good portion of your time meeting with customers, partners and vendors. I have spent much of the summer traveling the country, […]
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Sep 27, 2005
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