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Keeping Learners Engaged: Certifying and Supporting Online Instructors
When looking for best practices in online instructor certification, for-profit universities are the first place to benchmark for their comprehensiveness in training and certifying online faculty. Just look at the growth in online faculty and you will see
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L’Oreal: Selling Learning Internally
L’Oreal has a long history of developing a wide range of cosmetic products and is recognized for setting market trends. With more than $17 billion in worldwide sales and a presence in over 130 countries, it remains on the forefront of employee development
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North Broward Hospital District: Developing Strategic Relationships
The North Broward Hospital District, one of the five largest public health care systems in the United States, is a nonprofit community health system that offers a variety of different health care services at 41 South Florida sites.
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Economics of Education: Lessons From Health Care
Life is full of challenges: Some are a quick fix, but others take time and often require thorough assessment, planning and persistent dedication to tackle. The challenges that often confront organizations today are generally the persistent sort, though ev
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Job Descriptions With Legs
The Industrial Age is giving way to the Knowledge Age, and leaders must welcome the shift instead of resisting it.
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Trends and Tactics
We’ve recently been through another New Year celebration, and once again I’ve noticed the deceptively obvious: Unless there’s a major snowstorm overnight on Jan. 1, one year looks pretty much like the next.
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Getting It Right: How to Learn From the Past
In the past decade, I have had the opportunity to review the effectiveness (or lack of it) of at least 100 learning and development centers and corporate universities. A center and its programs are often impressive on paper, but a deeper analysis sometime
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Communicating Across Cultures
Congratulations! Your company has entered the global marketplace. Now you must teach your staff how to communicate with one another and with clients. The need to communicate effectively across cultures in a global marketplace has never been more important