Articles by:
Site Staff
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Tuition Assistance: Corporate Entitlement or Strategic Investment?
Chief learning officers are increasingly responsible for the management of both enterprise learning as well as tuition assistance programs, but are they prepared to manage both strategically? According to a study conducted by the Council for Adult and Experiential Learning (CAEL), among 1,304 human resource professionals across the United States, roughly 85 percent agree…
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Health Care Service Corp.: Rapid Learning Design Supports Growth
Growth is an interesting and complex subject in the health care industry, and supporting that growth through learning is also interesting and challenging. As the executive director responsible for learning and development in Health Care Service Corp.’s (HCSC) subscriber services division, my charge is ensure that the learning our team designs and delivers supports 7,000-plus…
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Learning During Times of Growth
Growth can take place in many different ways, and CLOs need to be prepared to adapt to the organization’s needs. Here’s how learning executives at major companies have responded to various growth strategies for their companies.
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Forensics Simulations
Simulation increasingly has surfaced as an effective training tool, especially for team building and problem-solving. It is a powerful fusion of knowledge and relationships to the point where the two become one. Favorite simulations are perilous or disastrous situations structured to dramatize the extent to which working together requires and ensures survival. Although such white-knuckle…
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Deloitte & Touche USA: Pumping the Talent Pipeline
Deloitte & Touche USA, LLP, which provides services in areas such as accounting, corporate governance, manufacturing and real estate, has a problem. Fewer and fewer of the people who are entering the workforce are specializing in the areas that the company needs to execute on many of its operations. To keep qualified professionals flowing into…
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The Baby Boomer Exodus: Educating Those Left Behind
More than 40 years after the first wave of baby boomers entered the U.S. workforce, those same workers are getting ready to leave it. Learning leaders must adopt smart strategies to ensure that remaining employees have the necessary knowledge.
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A Matter of Degrees
There’s a very old story with very modern implications, and I know you know it. This story has transcended the status of fable, in fact, and become a metaphor commonly used in today’s business world. It’s this: The cobbler’s children have no shoes. I’ve heard that phrase more than once at industry gatherings such as…
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Allstate’s Dave Groff: Ensuring Opportunities for Improvement
At Allstate, senior executives want evidence that learning provides measurable value. With more than 20 years of experience, CLO Dave Groff provides that ROI and ensures that learning is in good hands.

