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Juice Inc. Offers Employers Tips for Avoiding Bad Communication
North American companies are suffering from “toxic communication,” say experts at Juice Inc.
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Buffalo Rock: Online Training that Moves Bottles into Customers’ Hands
Bottlers face intense competition for retailer mindshare and shelf space. Margins are tight, and new products are proliferating across a variety of beverage categories. The 2,600 employee-partners at Buffalo Rock, headquartered in Birmingham, Ala., are the front line for the brands that the company bottles and distributes in Alabama, Georgia and Florida. It’s the job…
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Strategic Versus Tactical: Do We Know the Difference?
I remember sitting down with a sales rep who was trying to sell a strategic learning solution to one of our customers. I argued for my department’s ability to deliver within the “unrealistic” expectations that the sales rep had established with the customer. There they go again, selling something I couldn’t produce in a time…
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2007: The Year of the Mission-Critical Workforce
We all have read the statistics: By 2010, more than half of all workers in the United States will be older than 40. The decade ahead will see vast numbers of people retiring or at least leaving their full-time careers. What’s more, this “brain drain” is leading to a talent shortage in a few mission-critical…
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12 Unavoidable Truths About E-Learning
Many organizations ignore basic realities about technology and learning, resulting in e-learning programs that are time-consuming to create, expensive to produce and deploy and don’t change behaviors in the intended way. Building effective e-learning take
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Mind Mapping: Charting Learning in Financial Management
Breaking down corporate learning to a science is interesting in theory, but does it work in practice? According to Alan Levy, the answer is a resounding yes. Levy is vice president of systems administration at a Rosemont, Ill.-based financial management company, running its IT and infrastructure group. He views himself as a technician, and his…
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Time for Change
It has been 50 years since we were introduced to Bloom’s taxonomy. In 1956, Benjamin Bloom headed a group of educational psychologists who developed a classification of levels of intellectual behavior important in learning. Bloom found more than 95 percent of the test questions that learners encounter require them to think at only the lowest…
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Norm’s Law
Most of us recognize Murphy’s law. You know the one: If anything can go wrong, it will. Some with more technical interests might even know Moore’s law. It states that the power of computers doubles every 18 months, which is tribute to the pace of change and the proliferation of information in the knowledge economy.…