Articles by:
Site Staff
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Lucent: New Sales Training Key to Success
Lucent Technologies, now Alcatel-Lucent, is a global telecommunications equipment and services provider with sales operations in more than 130 countries and revenues exceeding $20 billion. Up until just three years […]
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Do You Believe in Magic? The Secret to McDonald’s Training Success
As one of the most recognized brands in the world, McDonald’s has a reputation to uphold. Since 1955, the company has grown from one Illinois hamburger restaurant to a global […]
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Extra Value: Lessons from Fast Food
Delivering speedy service with a smile isn’t as easy as it might seem. The recruiting and learning policies of fast food companies must increase employee engagement and reduce turnover to keep customers happy and help their businesses stay hot and fresh.
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Public Funds for Training: Is Your Company Getting Its Share?
When it comes to garnering money for learning programs, CLOs are not limited to company coffers — the government provides public funds through both the federal Workforce Investment Act (WIA) of 1998, as well as through federal programs in various agencies
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Developing the Leader’s Core Strengths
Research in neuroscience tells us a person’s talent does not change significantly over time, and leaders will improve the most in their areas of greatest talent. This implies a very […]
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Engineering Principles for Rapid E-Learning
In today’s climate, no aspect of business escapes being eyed for potential performance improvements; it’s all felt on the bottom line. This extends to e-learning, as well, where being resourceful and disciplined can make for great gains in speed and cost
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Leading with Data at New Century Mortgage Corp.
In “The Art of War,” Sun Tzu writes, “Fighting with a large army under your command is nowise different from fighting with a small one. It is merely a question […]
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The University of Toyota: Leaning on Learning
One company in particular has been both a pioneer and beneficiary of the lean enterprise approach: Toyota. The auto manufacturer extensively has employed lean in its operations for years, and […]