Articles by:
Site Staff
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The Business Results of Strategic Onboarding
The absence of an intentional, strategic approach to new-hire orientation is the black hole of organizational employee engagement and retention, with all the related costs in low productivity and churn. Recent research from the Corporate Leadership Council demonstrates the real business impact of employee commitment: “Highly committed employees perform up to 20 percent better than…
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Reinventing Leaders for the 21st Century
A CLO must serve as a key role model for leadership in the organization. Reinventing yourself as a leader and enabling others to do the same adds value to the organization. There are many skills, competencies, personal traits and organizational conditions that need to be considered when reinventing yourself as a leader. Three of the…
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Cox Newspapers: Bringing Paper Routes and Pressmen into the 21st Century
Cox Newspapers Inc. is one of the nation’s largest newspaper publishing companies, producing 17 daily and 26 nondaily newspapers. In an organization this wide and varied in its job roles, providing consistent, efficient training across the company can be a challenge. Streamlining learning and development through a computer-based learning management system is difficult for Cox…
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High-Tech Learning for Low-Tech Employees
There are two new realities learning leaders must understand: High-tech learning is practical now, and traditional low-tech employees are truly high-tech learners.
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CH2M HILL: Building High-Impact Learning Programs
Established in 1946, CH2M HILL is an employee-owned, $4.5 billion global company in the full-service engineering industry. Throughout its history, it has experienced significant sustained growth in both its revenue and workforce. Today, more than 19,000 employees work for the firm, with more than 240 offices around the world. How does a company continue to…
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Guerrilla ROI: Building a High-Impact Project Portfolio
Accurate measurement of training impact can be elusive, time-consuming and expensive. Although the existing evaluation methodologies have served our industry well, we must ask whether there are other methodologies to evaluate training and performance init
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AAR: Using the Water Cooler Factor
When a company dedicates hundreds of hours to developing a product, it expects to see a hefty return on investment. When a learning and development department spends hundreds of hours creating a learning system, it expects the same thing. Yet, these yields don’t appear automatically. To attract clients and improve the bottom line, both business…
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Education Marketing as a Business Tool
Most learning leaders know that internally marketing an enterprise’s learning and development offerings can create increased engagement among employees. Marketing these offerings externally, however, can affect the bottom line through increased brand valu

