Articles by:
Jack J. Phillips
-
Beware Vague Learning Jargon
Resist the temptation to use catchy new employee learning measurement terms and focus on metrics that have meaning for clients and key stakeholders.
-
How Executives View Learning Metrics
CEOs care about learning investments, but there are several areas chief learning officers can leverage to secure more executive-level interest and involvement.
-
The Real Reasons We Don’t Evaluate
Whether evaluation is required of you or not, it’s important – and beneficial – to get in front of the process, not lag behind it.