Articles by:
Ashley St. John
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It all starts with workflow
Workflow analysis is a systematic design approach that starts by making the workflow itself visible based on the performance objectives trying to be achieved. And it provides powerful benefits.
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Case study: Air France soars with language learning
An optional language learning program is helping Air France-KLM support global customers while driving employee engagement across the airline.
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20/20 vision: focusing on the human element
Organizations are devoting more resources than ever to diversity programs, but figuring out how to measure those efforts is a moving target.
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Video: What can leaders expect from Generation Z?
The self-professed “digital addicts” appreciate diversity, stimulating environments and technology, and they respond best to immediate and ongoing feedback.
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Commit yourself to learning
The only way to grow as a leader is to keep learning — and if you aren’t learning and growing, you’re just wasting away.
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It’s not about the ‘what.’ It’s about the ‘how’ and the ‘feel.’
Great leadership requires cognitive, behavioral and situational skills, and leadership development programs must address all of these needs.
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Your job is being updated
We should prepare for a workplace and workforce geared toward regular updates.
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Take a look at the evolution of the CLO
The world of workplace learning has experienced seismic change over the past three decades. How has the CLO role kept pace with the evolving needs of the workplace?