Articles by:
Ashley St. John
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Start where you want to finish
When it comes to aligning soft skills with business measures, start with the “why.”
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4 tactics to reflect and (re)charge into 2021
The present and future of leadership and learning is about attention to “resilience as recharge.” Here are four ways to enhance daily recharge to boost learning and performance for both yourself and your team.
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‘Black Mirror’ or better? The role of AI in the future of learning and development
The pros of artificial intelligence in learning — the speediness, customized content and targeted recommendations — outweigh the cons. However, learning leaders need to truly understand the technology, risks and critical approaches for mitigating those risks.
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Meaningful training analytics: 1+2 ≠ 4
According to The Kirkpatrick Model, Level 3: Behavior is the degree to which participants apply what they learned during training when they are back on the job. The prevailing belief that a Level 3 plan for post-training support and accountability is difficult, expensive and out of training’s purview is untrue. Here are the deceptively simple…
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Reflection in action: A case for case studies amid COVID-19
In November 2020, PEP U — PepsiCo’s global learning center of expertise — published a set of case studies, “What We’ve Learned in 2020,” to help the organization reflect on and learn from its operational decisions amid COVID-19, even as new situations were unfolding across the globe.
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5 tactics executive coaches use that can help you resolve conflict
Executive coaching, at its core, is the study of conflict resolution. These 5 tactics can help you truly listen to a person, deeply understand their situation, and work to help them achieve a healthy and desired outcome.
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5 things you, as a learning professional, need to know about disability
We all experience our abilities and impairments differently, and we all have unique learning needs. Only by asking team members about their individual needs — rather than making assumptions — can we truly create more accessible and inclusive learning environments.
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Proving the value of leadership development
When it comes to delivering and measuring business results from your leadership development programs, hope is not a strategy, luck is not a factor, and doing nothing is not an option.