Articles by Jay Cross
Is your organization ready for massive change? Have your people learned how to cope with increasingly fast cycle times, escalating ambiguity and avalanches of incoming information? Do you have a Plan B if your current structure proves too brittle? Futuris
Slide after slide of bulleted sentence fragments is an awful thing to sit through. If the speaker giving the presentation reads them to you word for word, it makes a bad spectacle even worse. Regardless of these unpleasantries, PowerPoint has become the l
The first wave of e-learning brochures invariably touted the benefits of focusing on the learner. Schools and classes had always been organized for the convenience of the faculty—one size fits all. In the e-era, learners received personalized instruction—
Businesses exist to create value, and the source of value resides outside the learning function. As Peter Drucker has pointed out, “Neither results nor resources exist inside the business. Both exist outside. The customer is the business.”
What would you think of an assembly line where workers didn’t know where to find the parts they were supposed to attach? Absurd, you say. Heads would roll. Yet for knowledge workers, this is routine.
Not so long ago, e-learning was a utopian dream. Networked learning would educate the world. E-learning promoters saw themselves as innovators writing corporate history. Excitement filled the air. That future has arrived. Today a healthy percentage of
Ultimately, you’re responsible for the life you lead. It’s up to you to learn what you need to succeed. That makes you responsible for your own knowledge management, learning architecture, instructional design and evaluation.
Your 16-year-old daughter says she’s going to take sex education at school and you’re relieved, but she tells you she plans to participate in sex training and you’re unnerved. Why? Because outside of education, you learn by doing things. Small wonder t
Workers who know more get more accomplished. People who are well connected make greater contributions. The workers who create the most value are those who know the right people, the right stuff and the right things to do. It’s all a matter of learning