Articles by:
2007
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Holiday Inn Express: Delivering Critical Training Globally
At Holiday Inn Express, line-level staff learning always had been conducted traditionally, at individual hotels.
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Three Cheers for Stretch Assignments
Unfortunately, organizations do not use stretch assignments often or strategically in their leadership development efforts.
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Embarking on a Learning Journey
Times can be tough when a chief executive officer leaves a company, no matter the circumstances — people usually dislike change, and the fear of the unknown abounds.
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Capitalize on Your Human Capital
If executed correctly, a quality learning program will provide your employees with the requisite skills they need to do their jobs well.
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Five Innovative Examples of Blended Learning
Blended learning is becoming the standard model for instruction.
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Learning Outsourcing Market Overview
High-performing organizations require well-aligned and highly effective learning programs.
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CIGNA Service Operations: Making Strategic Change Happen, and Making It Stick
At large, multibillion-dollar corporate entities, encouraging employees to adopt new behaviors can be a daunting challenge. This was the case in 2002 to 2004 for the leaders of CIGNA’s service operations organization.
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The Learning Organization Meets the Long Tail (Part 1)
In my role as an executive of a company that delivers online e-reference content to large corporate enterprises, I meet many knowledge-management professionals responsible for the corporate library, learning programs or some combination of both.