Articles by:
March 1, 2004
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Baptist Health Care: Training Chief Retention Officers
Ask whether there is a link between learning and retention, and most managers and human resources professionals will say, “Yes!” Ask them to describe that link, and most will tell you that well-designed and well-chosen learning enables people to understan
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Using Psychological Assessments in Enterprise Education
Cookie-cutter, one-size-fits-all learning has been on the way out for years, as trainers and chief learning officers have recognized the importance of fitting the curriculum and the approach to the individual. Learning needs assessment has become a standa
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Experienced Learners: Are You Meeting Their Needs?
Have you ever heard the expression, “The only constant is change”? Nothing could be truer when it comes to the training industry. With all the new learning modalities on the market, many CLOs are doing all they can just to keep up with the latest industry
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Verizon: Calling on Learning Success
Verizon is the largest provider of wire-line and wireless communications in the United States, with 139 million access lines and 36 million wireless customers. The company has more than 167,000 employees with over 80,000 in critical field-service position
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Evaluating a Reusable Learning Object Strategy
There is little debate that effective instructional content (instructional material) is the cornerstone of good online learning and other kinds of instruction, such as traditional classroom instruction, videos, CBTs and job aids. The challenge for CLOs is
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Buckle Up: Generation Y Is Here
The year 1981 was very special—“Chariots of Fire” won the Oscar for Best Picture, IBM officially launched the PC, and generation Y was born. Generational cohorts are groups of people, usually born in the same 20-year time span, who share common life
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UPS: Delivering Lifelong Learning
With a workforce of around 360,000 in the United States and around the world, the training and development leaders at UPS are intent on creating a lifelong learning environment. Corporate schools manage the various stages of employees’ careers, from orien
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T-Mobile: Shaping ROI With Learning Technology
When you add airfare, room and board, miscellaneous travel costs and time away from work, the task of training a workforce can be taxing to an organization’s operation budget. If cost is an issue, and it always is, and enterprise learning is an objective