The uncertain landscape of 2020 and 2021 so far shed a new light on why soft skills are critically important in the workplace, and how learning and development plays a huge role in forming a culture where they can grow.
Kelly Palmer, co-author of “The Expertise Economy: How the Smartest Companies Use Learning to Engage, Compete and Succeed,” discusses how companies and employees can succeed in the fast-changing workplace.
Artificial intelligence and machine learning allow us to personalize learning at a level that was fantasy just a few years ago, writes blogger Kelly Palmer.