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UID:80803-1633615200-1633618800@www.chieflearningofficer.com
SUMMARY:How to Create a Customer Focused Culture
DESCRIPTION:Companies are finding themselves navigating the “next normal” and strategizing how to accelerate business success in a post-pandemic world. Organizations must create a workplace that is positive\, motivating\, and consistent. You can have the best\, most efficient\, and customer-friendly processes in the world\, but they will fall apart if your team lacks motivation\, is not engaged\, or doesn’t work well together–the one thing that customers are certain to remember is their interaction with your employees. This webcast will reveal a proven method to create a consistent culture where employees feel empowered for meeting and exceeding customer expectations–creating a more profitable business.
URL:https://www.chieflearningofficer.com/event/how-to-create-a-customer-focused-culture/
CATEGORIES:Strategy,Webinars
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DTSTART;TZID=America/New_York:20211013T140000
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CREATED:20210917T190808Z
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UID:80808-1634133600-1634137200@www.chieflearningofficer.com
SUMMARY:Mastering Adaptability for Future-Ready L&D
DESCRIPTION:With the demand for a future ready L&D\, where does adaptability fit in and what does it look like? Change happens and it prompts our response whether we’re ready or not. This presents a great opportunity for L&D leaders and teams to position themselves to move beyond resilience and into true adaptability. There’s been enough talk so let’s get to the real action that happens when we put the 4C’s of adaptability to work. Find out what they are in this session.
URL:https://www.chieflearningofficer.com/event/mastering-adaptability-for-a-future-ready-ld/
LOCATION:Webinar
CATEGORIES:Strategy,Webinars
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DTSTART;TZID=America/New_York:20211021T120000
DTEND;TZID=America/New_York:20211021T130000
DTSTAMP:20240712T200723Z
CREATED:20210923T185844Z
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UID:80810-1634817600-1634821200@www.chieflearningofficer.com
SUMMARY:Re-envision Your Workforce Enablement Strategy to Focus on Performance
DESCRIPTION:Organizations continue to invest time and funds into enabling their workforce about what they need to know rather than focusing on performance and what they need to do. Now is the time to re-envision learning and target performance to achieve business impact. Conduent will share our experiences using the right learning strategy\, methodology\, and technology to implement workflow learning as a successful performance-focused approach. \nThis strategy uses technology-enabled performance support to provide the right information at the right time–while workers are in the flow of work. The resulting solution accelerates time to proficiency\, reduces time spent in formal training away from work\, and increases worker confidence to perform.
URL:https://www.chieflearningofficer.com/event/re-envision-your-workforce-enablement-strategy-to-focus-on-performance/
CATEGORIES:Strategy,Webinars
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