Performance support frameworks may become the leading vehicle by which learning is accessed.
Articles by Bob Mosher
More and more learning organizations are taking the time to step back and look at the learning environment theyâ€™ve created.
In the real world of “selling up, selling down” our training services, how well do we know those we serve, and how often do we engage in open debates about learning with them?
I feel we as a learning industry have a responsibility to constantly evaluate our departments, our offerings and those we serve and reflect on how we’re doing.
We often assume that if we simply make learning assets available, our learners will make intelligent decisions around using them.
We seem to be an industry that likes to chase the latest and greatest thing. The latest is CoPs.
This month’s article is a second installment to the last column on the difference between mastery and competency.
The discussion around learning has shifted to one of competency, not just mastery.
I remember when all we had was the classroom. If employees wanted to “learn” or receive “training,” most organizations sent them to a classroom — instructor-led training (ILT) dominated the learning landscape.
When I was teaching my first IT classes, we mailed out a quarterly brochure offering approximately 10 courses that covered the few software options available at the time. These offerings were all instructor-led. In the early days of IT training, everyone